Warranty

products purchased from our website will be free from defects in materials and workmanship under normal use for a period of one (1) year from the original date of purchase. If a defect arises during the warranty period, Tempo Gear will, at its discretion, either repair the defective product or replace it with a product that is new or equivalent in performance.

2. Conditions and Limitations
This warranty is provided only to the original purchaser and is non-transferable. This warranty does not cover:

  • Damage caused by accident, misuse, abuse, alteration, or unauthorized repair.
  • Normal wear and tear, cosmetic damage, or damage resulting from improper maintenance or use.
  • Issues arising from external factors such as electrical surges, power supply problems, or improper installation.

3. Warranty Claim Process
To request warranty service, please follow these steps:

  • Contact Us: Email our customer service team at info@tempogear.com.au.
  • Provide Details: Include your original proof of purchase and a detailed description of the issue.
  • Assessment: Our team will review your claim and, if the defect is covered under this warranty, provide instructions for returning the product or arranging for repair.
  • Shipping: If the product needs to be returned, you may be responsible for shipping costs unless otherwise agreed upon by Tempo Gear.

4. Disclaimer and Limitation of Liability
Except for the express warranties stated above, Tempo Gear disclaims all other warranties, whether express or implied, including any implied warranties of merchantability or fitness for a particular purpose. In no event shall Tempo Gear be liable for any incidental or consequential damages arising from the use or inability to use the product.

5. Additional Consumer Rights
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Nothing in this warranty is intended to exclude, restrict, or modify your statutory rights as a consumer.

6. Contact Information
For any questions regarding this warranty or to initiate a warranty claim, please contact us at: info@tempogear.com.au